A guide to lockboxes, keys and how-tos.
ARMLS LOCKBOX AND KEY GUIDE
This FAQ page is the right place to learn about the ARMLS keybox system. We recommend taking the free Supra Key & Lockbox online course. This course covers the technology and rules you need to know. Subscribers who take this course are less likely to break the rules.
How to get a lockbox Key
Visit the ARMLS Support Center or an Affiliate Keybox location in person.
How to Buy a Lockbox
Lockboxes can be purchased at the ARMLS Support Center or an Affiliate Keybox location in person. Supra BTLE iBoxes are the only lockboxes ARMLS supported. It’s also perfectly okay to buy used Supra BTLE iBoxes from other sellers outside the ARMLS service area. Even from out-of-state sellers. But, used lockboxes must be deprogrammed.
How to Get the CBS Code For Another Agent’s Lockbox
Have you ever tried to obtain a key from a box only to get the error code “Not Authorized?” When that happens, it means the listing agent who owns the box has turned on the CBS code as an extra security feature. Call the listing agent to obtain the CBS Code. Neither Supra nor ARMLS will be able to give you the CBS code to another agent’s box.
LOCKBOX / KEY ARTICLES
Did you lose a lockbox? If so, here are a few steps to take to recover lost lockboxes, as...
The Supra eKEY has proven itself to be a paragon of lockbox opening technology. But with great technology comes...
Supra provides reports you can generate on their website to view lockbox or key activity. Let’s go through how...
It is important to make sure you eKEY stays updated. The eKEY only requires cell service or Wi-Fi to...
Have you been wondering exactly what you can do with your Supra eKEY? Besides opening up the BTLE lockboxes,...
The Supra BTLE (Bluetooth Low Energy) lockbox is the epitome of modern technology in a keybox. Whether you’re a...
Did you know that you can have text messages sent to your phone every time someone accesses your lockbox?...
Have you ever heard the story about the eKEY that can’t open boxes if you’re out of cell range?...
Need an easy way to allow access to your listings only at certain times? Custom Supra lockbox access times...
Has your seller ever expressed concern about having a lockbox placed on their property? Maybe they’re worried some careless agent...
There are few things more embarrassing to a real estate agent than taking a client to a home and...
Thinking of branching your business out of the Valley? Or perhaps you’re looking to join ARMLS as a secondary MLS. Whichever...
Getting a new phone is fun but it can also be a pain. You have to backup all of your contacts...
When someone buys or sells a used lockbox, it’s important to transfer that lockbox to the new owner. Transferring...
Our subscribers are loving the eKEY that ARMLS offers for accessing lockboxes! Here are some reasons why: It’s an...
Did you know that you can buy a used lockbox at a discounted price? A new lockbox purchased from...
Lockbox placement is a hotly debated topic, which we explored in Where Not to Place a Lockbox recently. To further...
Loyal blog reader Randy H. had a great question for us on social media. “Does ARMLS have rules on...
Are you ready to get a Lockbox Key? ARMLS is here to help. Here are some important things to...
Have you found an abandoned lockbox? If so there’s a chance it could be a case of finders, keepers!...
In short, Yes! Defective lockboxes are rare but it can happen. If you find yourself with a bunk box,...
If you’ve gained a new listing or had a lockbox bite the dust, you might find yourself in the...