Whether you’re a new agent getting your first Supra key or a seasoned pro looking to upgrade, ARMLS can connect you with the lockbox key that’s right for you. Here are some important things to know before you stop in.

Key Types:

ActiveKEY XpressKEY eKEY
Cost $220 per year, billed annually $228 per year, billed annually $17.20 per month, billed monthly
Device Type Separate handheld device Separate handheld device App on your phone
Communication Type Infrared Infrared Bluetooth
Updates 2G cell service/24 hours 4G cell service/24 hours 4G or WIFI/24 hours
100% replacement Warranty YES YES NA
Change Key Pin NO YES YES
End of Showing




Data at the Door NO NO YES
Program Lockbox time/shackle code NO NO YES
Manage Key box Inventory NO NO YES

Visit Us in Person

The only way to get or upgrade to a Supra lockbox eKEY or XpressKEY is for the keyholder to visit any ARMLS Support Center in person. We cannot let third parties get a key for subscribers on their behalf. All locations are open Monday through Friday from 8:30 a.m. to 5:00 p.m. The Tempe office is also open on Saturday from 8:30 a.m. – 5:00 p.m.

You’ll Need Photo ID and a Form of Payment

Be sure to bring a government issued photo ID, like a driver license, a state-issued identification card, a military ID or a passport. We accept Visa, MasterCard, Discover and American Express, as well as checks. No cash please!

Activation Fee & Lease 

There is a one-time $50 activation fee to begin a new lease on any key. Beyond that, you will pay either a monthly or annual leasing fee depending on the type of key you choose. The Supra eKEY has a monthly fee of $17.20 after tax. The Supra XpressKEY has an annual cost of approximately $220, but is prorated each month. Call Support for current XpressKEY monthly rates.

Frequently Asked Questions

What happened to the ActiveKEY? 
We are currently phasing out the ActiveKEY and will no longer be issuing new ones. If you currently have one it will continue to work until you are notified otherwise.

Can I choose whether to pay annually or monthly?
Unfortunately there is no way to pay monthly for the XpressKEY or annually for the eKEY. The eKEY is billed on the 22nd of each month and the XpressKey is billed every year in September.

Can I transfer my lockbox key to another person?
No, you can’t transfer your lockbox key to another person.

How long will it take to lease a lockbox key?
On average, a simple lockbox key lease should take no longer than 20 minutes.

Will my new key work with my lockbox?
Yes, all keys will work with the Bluetooth lockboxes. You can purchase a new lockbox at any one of our Support Centers.