Are you ready to get a Supra eKEY? ARMLS is here to help. Here are some important things to know before you stop in.
|Cost||$236 per year, billed annually||$17.20 per month, billed monthly|
|Device Type||Separate handheld device||App on your phone|
|Updates||4G cell service/24 hours||4G or WIFI/24 hours|
|100% Replacement Warranty||YES||N/A|
|Change Key Pin||YES||YES|
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|Data at the Door||NO||YES|
|Program Lockbox Time/Shackle Code||NO||YES|
|Manage Key Box Inventory||NO||YES|
Visit Us in Person
The only way to get an eKEY is for the keyholder to visit any ARMLS Support Center in person. We cannot let third parties get a key for subscribers on their behalf. All locations are open Monday through Friday from 8:30 a.m. to 5:00 p.m. The Tempe office is also open on Saturday from 8:30 a.m. – 5:00 p.m.
You’ll Need Photo ID and a Form of Payment
Be sure to bring a government issued photo ID, like a driver license, a state-issued identification card, a military ID or a passport. We accept Visa, MasterCard, Discover and American Express, as well as checks. No cash please!
Activation Fee & Lease
There is a one-time $50 activation fee to begin a new lease on any key. Beyond that, you will pay a monthly leasing which is currently $17.20 after tax. To confirm current pricing, call Support.
Frequently Asked Questions
Is there another key option besides eKEY?
Handheld keys that were offered in the past have been phased out due to changing technology. Only the eKEY is offered now and it’s become very popular.
Can I choose whether to pay annually or monthly?
Unfortunately, there is only one billing option. The eKEY is billed on the 22nd of each month.
Can I transfer my lockbox key to another person?
No, you can’t transfer your lockbox key to another person.
How long will it take to lease a lockbox key?
On average, a simple lockbox key lease should take no longer than 20 minutes.
Will my new key work with my lockbox?
Yes, the eKEY will work with the Bluetooth lockboxes. You can purchase a new lockbox at any one of our Support Centers.