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Category Archive for "Supra"
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One Lockbox to Rule Them All

The Supra BTLE (Bluetooth Low Energy) lockbox is the epitome of modern technology in a keybox. Whether you’re a showing agent or a listing agent, the BTLE lockbox can provide everything you need! Benefits for Listing Agents Marketing– This highly recognizable box hanging in plain view lets passing agents...

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How to Receive Supra Text Alerts for Your Lockboxes

Did you know that you can have text messages sent to your phone every time someone accesses your lockbox? Those notifications can be very helpful to both you and your seller. To enable text alert messages you’ll need to access your lockbox inventory by logging into your SupraWEB account....

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Three Myths About The eKEY

Have you ever heard the story about the eKEY that can’t open boxes if you’re out of cell range? How about the tale about needing to physically take your lockboxes to a support center to change its programming? If you’ve ever heard these, you’re not alone. But like Sasquatch,...

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How To Alter Lockbox Access Times

Need an easy way to allow access to your listings only at certain times? Custom Supra lockbox access times are for you. Your eKEY provides you with control over when showings occur by using Timed Access on your Supra lockboxes. You need to know the 4-digit shackle code to...

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How to Avoid or Fix a Jammed Lockbox

There are few things more embarrassing to a real estate agent than taking a client to a home and encountering a jammed lockbox. If this has happened to you, we feel your pain. If this hasn’t happened to you, here are a few suggestions to make sure it never happens—saving...

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Need to Co-Op Your Supra Key?

Thinking of branching your business out of the Valley? Or perhaps you’re looking to join ARMLS as a secondary MLS. Whichever way you plan to expand, co-oping your Supra key (getting one key to work with two different MLSs/associations) is a great idea. Why is Co-Oping so Important?  Every Supra lockbox...

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eKey Not Working? Did You Get a New Phone?

Getting a new phone is fun but it can also be a pain. You have to backup all of your contacts and apps, then re-download them and then log in to each of them. The eKey app is no different. When you get a new cell phone start by downloading the...

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Need to Transfer a Lockbox?

When someone buys or sells a used lockbox, it’s important to transfer that lockbox to the new owner. Transferring a lockbox is easy and helps us keep track of who owns what. In the lockbox/key section download and complete the lockbox transfer form. You will need the current owner of...

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What to Know When Buying Used Lockboxes

Did you know that you can buy a used lockbox at a discounted price? A new lockbox will run you $100 plus tax, while a used one can be significantly less, depending on condition. Before you go running to your ARMLS Support Center, call ahead at 480-921-7777 to make...

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Real Examples of Where Not to Place a Lockbox

Lockbox placement is a hotly debated topic, which we explored in Where Not to Place a Lockbox recently. To further the conversation, we’ve found a list of additional places you shouldn’t place a lockbox. These photos are inspired by actual events. Oh the places your lockbox could go….   This box...

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Where Not to Place a Lockbox

Loyal blog reader Randy H. had a great question for us on social media. “Does ARMLS have rules on lockbox placement?” In short, we don’t dictate in our rules where a lockbox must be placed on a listing. We do, however, have some tips. 1. Think of your fellow agents...

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What Is The Best Way To Get A Lockbox Key?

Are you ready to get a Supra eKEY? ARMLS is here to help. Here are some important things to know before you stop in. Key Types: XpressKEY eKEY Cost $236 per year, billed annually $17.20 per month, billed monthly Device Type Separate handheld device App on your phone Communication...

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Is That an Abandoned Lockbox?

Have you found an abandoned lockbox?  If so there’s a chance it could be a case of finders, keepers! If you’ve come across an abandoned lockbox (the BTLE model only), the first step is to reach out to us by email or phone. We’ll look up the owner to see...

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Does My Lockbox Have A Warranty?

In short, Yes! Defective lockboxes are rare but it can happen. If you find yourself with a bunk box, it will be covered under warranty as long as it’s registered with SupraNet. Since December 2018, only 0.3% of all lockboxes were found to be faulty. Should you find yourself with...

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How Do I Buy a New Lockbox?

If you’ve gained a new listing or had a lockbox bite the dust, you might find yourself in the market for a new lockbox. There are a few things to know before you head to ARMLS. Supra Lockboxes Can be Purchased at Any One of Our Support Centers Save...

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