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A CBS (Call Before Showing) code is a 7-digit code required for ARMLS Affiliate Subscribers. If you’re a listing agent (LA) and need to give a CBS code for your lockbox, here is how to find the code and some helpful tips. How to Find CBS Codes With your...

Did you lose a lockbox? If so, here are a few steps to take to recover lost lockboxes, as well as a few proactive steps for the future. If You Lost a Lockbox Conduct a Lockbox Activity Report. Although they don’t have a GPS, Supra provides reports you can...

The Supra Functions feature in Flexmls allows you to view lockbox activity on a property. It can be accessed directly in the menu of Flexmls. It is important to assign a lockbox to your listing immediately after it is assigned an MLS number. This will help you organize your...

The Supra eKEY has proven itself to be a paragon of lockbox opening technology. But with great technology comes equally great, albeit annoying, errors. As an eKEY user, you may have been privy to some of these minor annoyances from time to time. We’ve compiled a list of the...

Supra provides reports you can generate on their website to view lockbox or key activity. Let’s go through how you access this information. Visit Supra’s website and select the option for SupraWEB for Agents in the top right. Login credentials are not automatically setup when leasing your eKEY. Click...

It is important to make sure you eKEY stays updated. The eKEY only requires cell service or Wi-Fi to update once every 24-hours and service is not needed when actually opening a keybox or shackle (read more about eKey myths). Manually Updating This can be done manually before leaving...

Have you been wondering exactly what you can do with your Supra eKEY? Besides opening up the BTLE lockboxes, your eKEY has a slew of other functions that are unlocked at your fingertips directly through the app. We’ve gathered up our top five convenient eKEY functions that you didn’t...

The Supra BTLE (Bluetooth Low Energy) lockbox is the epitome of modern technology in a keybox. Whether you’re a showing agent or a listing agent, the BTLE lockbox can provide everything you need! Benefits for Listing Agents Marketing– This highly recognizable box hanging in plain view lets passing agents...

Did you know that you can have text messages sent to your phone every time someone accesses your lockbox? Those notifications can be very helpful to both you and your seller. To enable text alert messages you’ll need to access your lockbox inventory by logging into your SupraWEB account....

Have you ever heard the story about the eKEY that can’t open boxes if you’re out of cell range? How about the tale about needing to physically take your lockboxes to a support center to change its programming? If you’ve ever heard these, you’re not alone. But like Sasquatch,...

Need an easy way to allow access to your listings only at certain times? Custom Supra lockbox access times are for you. Your eKEY provides you with control over when showings occur by using Timed Access on your Supra lockboxes. You need to know the 4-digit shackle code to...

There are few things more embarrassing to a real estate agent than taking a client to a home and encountering a jammed lockbox. If this has happened to you, we feel your pain. If this hasn’t happened to you, here are a few suggestions to make sure it never happens—saving...

Thinking of branching your business out of the Valley? Or perhaps you’re looking to join ARMLS as a secondary MLS. Whichever way you plan to expand, co-oping your Supra key (getting one key to work with two different MLSs/associations) is a great idea. Why is Co-Oping so Important?  Every Supra lockbox...

Getting a new phone is fun but it can also be a pain. You have to backup all of your contacts and apps, then re-download them and then log in to each of them. The eKey app is no different. When you get a new cell phone start by downloading the...

Our subscribers are loving the eKEY that ARMLS offers for accessing lockboxes! Here are some reasons why: It’s an App The eKEY becomes part of your smartphone and can also be used on Apple Watch. The app works even when you don’t have cell service (it transmits over Bluetooth)....

Lockbox placement is a hotly debated topic, which we explored in Where Not to Place a Lockbox recently. To further the conversation, we’ve found a list of additional places you shouldn’t place a lockbox. These photos are inspired by actual events. Oh the places your lockbox could go….   This box...

Loyal blog reader Randy H. had a great question for us on social media. “Does ARMLS have rules on lockbox placement?” In short, we don’t dictate in our rules where a lockbox must be placed on a listing. We do, however, have some tips. 1. Think of your fellow agents...