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Category Archive for "Supra"
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Three Myths About The eKEY

Ever thought of switching from the XpressKEY to the eKEY, only to hear a horror story that changed your mind? If it’s happened to you, you’re not alone. But like Sasquatch, those stories are just myths. Here are the most common misconceptions we hear about the eKEY. Myth #1:...

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How To Alter Lockbox Access Times

Need an easy way to allow access to your listings only at certain times? Custom Supra lockbox access times are for you. Whether you use an XpressKEY or eKEY, you can have more control over when showings occur by using Timed Access on your Supra lockboxes. You need to...

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How to Avoid or Fix a Jammed Lockbox

There are few things more embarrassing to a real estate agent than taking a client to a home and encountering a jammed lockbox. If this has happened to you, we feel your pain. If this hasn’t happened to you, here are a few suggestions to make sure it never happens—saving...

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Need to Co-Op Your Supra Key?

Thinking of branching your business out of the Valley? Or perhaps you’re looking to join ARMLS as a secondary MLS. Whichever way you plan to expand, co-oping your Supra key (getting one key to work with two different MLSs/associations) is a great idea. Why is Co-Oping so Important?  Every Supra lockbox...

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eKey Not Working? Did You Get a New Phone?

Getting a new phone is fun but it can also be a pain. You have to backup all of your contacts and apps, then re-download them and then log in to each of them. The eKey app is no different. When you get a new cell phone start by downloading the...

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How to Use the XpressKEY

If you have the XpressKEY or are thinking about getting one, you may be wondering how it works. This quick guide will ensure that you become an experienced XpressKEY user by providing step-by-step instructions for some of the most common uses for the key. Obtain a Key Obtain house...

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What to Know When Buying Used Lockboxes

Did you know that you can buy a used lockbox for half the price? A new lockbox will run you $120 plus tax, while a used one sits at half that price at $60 plus tax. Before you go running to your ARMLS Support Center, call ahead at 480-921-7777...

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Introducing the XpressKEY

Have you heard about the XpressKEY? It’s the latest handheld key from Supra that is now being issued at ARMLS Support Centers for new subscribers or those who want to switch. The intuitive design of this device embodies all the functionality of its predecessor, the ActiveKEY, and more. The XpressKEY has...

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Real Examples of Where Not to Place a Lockbox

Lockbox placement is a hotly debated topic, which we explored in Where Not to Place a Lockbox recently. To further the conversation, we’ve found a list of additional places you shouldn’t place a lockbox. These photos are inspired by actual events. Oh the places your lockbox could go….   This box...

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Where Not to Place a Lockbox

Loyal blog reader Randy H. had a great question for us on social media. “Does ARMLS have rules on lockbox placement?” In short, we don’t dictate in our rules where a lockbox must be placed on a listing. We do, however, have some tips. 1. Think of your fellow agents...

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What are the Benefits of Using a Supra Lockbox?

If you’ve been an ARMLS subscriber for more than 10 minutes, you’re probably aware of Supra, the company that supplies lockboxes to subscribers. What you might not know are all of the ways a Supra lockbox can help you with your business. Benefits of Using a Supra Lockbox as a...

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What Is The Best Way To Get A Lockbox Key?

Whether you’re a new agent getting your first Supra key or a seasoned pro looking to upgrade, ARMLS can connect you with the lockbox key that’s right for you. Here are some important things to know before you stop in. Key Types: XpressKEY eKEY Cost $228 per year, billed...

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Is That an Abandoned Lockbox?

Have you found an abandoned lockbox?  If so there’s a chance it could be a case of finders, keepers! If you’ve come across an abandoned lockbox, the BT LE model only,  the first step is to reach out to us by email or phone. We’ll look up the owner to...

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Does My Lockbox Have A Warranty?

In short, Yes! Defective lockboxes are rare but it can happen. If you find yourself with a bunk box, it will be covered under warranty as long as it’s registered with SupraNet. Since December 2018, only 0.3% of all lockboxes were found to be faulty. Should you find yourself with...

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How Do I Buy a New Lockbox?

If you’ve gained a new client or had a lockbox bite the dust, you may find yourself in the market for a new lockbox. There are a few things to know before you head to ARMLS. Supra Lockboxes Can be Purchased at Any One of Our ARMLS Support Centers...

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ActiveKEY Reset

ActiveKEYs are a Real Estate Agent’s (literal) ticket in the door. But like any other electronic, they sometimes need a reboot when things go awry. According to our Helpdesk, approximately 90% of ActiveKEY issues can be corrected with the reset function. Some of the most common issue include: “B3 Error...

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