BLOG

It is important to make sure you eKEY stays updated. The eKEY only requires cell service or Wi-Fi to update once every 24-hours and service is not needed when actually opening a keybox or shackle (read more about eKey myths). Manually Updating This can be done manually before leaving...

Have you been wondering exactly what you can do with your Supra eKEY? Besides opening up the BTLE lockboxes, your eKEY has a slew of other functions that are unlocked at your fingertips directly through the app. We’ve gathered up our top five convenient eKEY functions that you didn’t...

The Supra BTLE (Bluetooth Low Energy) lockbox is the epitome of modern technology in a keybox. Whether you’re a showing agent or a listing agent, the BTLE lockbox can provide everything you need! Benefits for Listing Agents Marketing– This highly recognizable box hanging in plain view lets passing agents...

Did you know that you can have text messages sent to your phone every time someone accesses your lockbox? Those notifications can be very helpful to both you and your seller. To enable text alert messages you’ll need to access your lockbox inventory by logging into your SupraWEB account....

Have you ever heard the story about the eKEY that can’t open boxes if you’re out of cell range? How about the tale about needing to physically take your lockboxes to a support center to change its programming? If you’ve ever heard these, you’re not alone. But like Sasquatch,...

Need an easy way to allow access to your listings only at certain times? Custom Supra lockbox access times are for you. Your eKEY provides you with control over when showings occur by using Timed Access on your Supra lockboxes. You need to know the 4-digit shackle code to...

There are few things more embarrassing to a real estate agent than taking a client to a home and encountering a jammed lockbox. If this has happened to you, we feel your pain. If this hasn’t happened to you, here are a few suggestions to make sure it never happens—saving...

Thinking of branching your business out of the Valley? Or perhaps you’re looking to join ARMLS as a secondary MLS. Whichever way you plan to expand, co-oping your Supra key (getting one key to work with two different MLSs/associations) is a great idea. Why is Co-Oping so Important?  Every Supra lockbox...

Getting a new phone is fun but it can also be a pain. You have to backup all of your contacts and apps, then re-download them and then log in to each of them. The eKey app is no different. When you get a new cell phone start by downloading the...

Lockbox placement is a hotly debated topic, which we explored in Where Not to Place a Lockbox recently. To further the conversation, we’ve found a list of additional places you shouldn’t place a lockbox. These photos are inspired by actual events. Oh the places your lockbox could go….   This box...

Loyal blog reader Randy H. had a great question for us on social media. “Does ARMLS have rules on lockbox placement?” In short, we don’t dictate in our rules where a lockbox must be placed on a listing. We do, however, have some tips. 1. Think of your fellow agents...

Are you ready to get a Lockbox Key? ARMLS is here to help. Here are some important things to know about the eKEY. eKEY Cost Approx. $17 per month Device Type App on your phone Communication Type Bluetooth Updates Cellular Service (4G/5G) or WIFI/24 hours Billing Cycle Billed monthly,...

Have you found an abandoned lockbox?  If so there’s a chance it could be a case of finders, keepers! If you’ve come across an abandoned lockbox (the BTLE model only), the first step is to reach out to us by phone. We’ll look up the owner to see if the lockbox...

In short, Yes! Defective lockboxes are rare but it can happen. If you find yourself with a bunk box, it will be covered under warranty as long as it’s registered with SupraNet. Since December 2018, only 0.3% of all lockboxes were found to be faulty. Should you find yourself with...

If you’ve gained a new listing or had a lockbox bite the dust, you might find yourself in the market for a new lockbox. There are a few things to know before you head to ARMLS. Supra Lockboxes Can be Purchased at Any One of Our Support Centers Save...