Welcome, JumpStart Graduate! This page is dedicated toward those who have taken our JumpStart class and will serve as a guide for everything you learned and more! Make sure you bookmark this page for your reference!
YOUR INSTRUCTORS
Have any questions? Find our contact information below.
Chelsea Oakland
Brand Program Manager
Nick Sheffield
Design & Content Specialist
Natalie Smith
Training & Content Specialist
Windy Ogba
Content Specialist
ALL ABOUT ARMLS
Most know us as the company that manages your data, but let’s dive deeper.
Difference between Subscribers & Members
| ARMLS – SUBSCRIBERS | ASSOCIATION – MEMBERS |
| Manage access to FlexMLS | CE Courses |
| MLS Rules and Regulations | Contact Information updates |
| MLS support and education | Advocate Legislation |
| Data Integrity | Networking |
Know Who to Contact
This is just a taste! Click here to view the entire Who Do I Contact List.
| TOPIC | SUPPORT | RESOURCE |
|---|---|---|
| CE Classes | Association | Local Associations List |
| ER/EA Forms | AAR | 1-800-383-9805 |
| Flexmls | ARMLS | Live Chat / 480-921-7777 |
| Monsoon Tax System | ARMLS | Live Chat / 480-921-7777 |
| eSign | AAR | 1-800-383-9805 |
| Ethics Complaints | Association | Local Associations List |
| Password Resets | ARMLS | Self-Service |
ARMLS Support is always ready to answer your questions or point you in the right direction! Just give us a call at 480-921-7777.
FLEXMLS
We covered a lot during our Live Flexmls Demo, so here are your go-to resources to touch up on what was covered!
Start with an Online Course
Your guide to everything search related in Flexmls, including templates and mapping! This course covers everything the instructor went over in JumpStart and more!
Learn to communicate and send listings to your clients through Flexmls Subscriptions and the Portal.
EDUCATION
We pride ourselves on creating the most up-to-date and informational training materials! Check out our ARMLS Blog and our Videos and Webinars page below!
The ARMLS Blog
The ARMLS Blog features over 400 MLS-related posts and is emailed twice a week. You will never receive advertisements and your email is never shared with others. Here are a few of our most recent topics!
Have you ever wanted to text a listing to a client for on-the-go communication? Good news, now you can!...
Want to see what emails your clients have been receiving from you in Flexmls? Viewing sent emails from Flexmls...
At ARMLS, we categorize condominiums as an Ownership type, but we realize that clients often use the word “Condo”...
Video Library
Make sure to check out our Videos page to find more videos, recordings and webinars like these!
SEARCHING WITH AND/OR/NOT
ADDING A FIELD TO A FLEXMLS SEARCH
RULES & REGULATIONS
Refresh your memory with all things related to the ARMLS Rules! You can view the Rules & Regulations PDF here!
Our Five Rule Hacks
Five Easy-to-Make Mistakes
1. Not following Showing Instructions
Every listing contains detailed showing instructions at the bottom of the details page. Whether the house is vacant or occupied, the showing instructions will let you know who to contact, as well as how the showings will be set up.
2. Contact information in the media (Pictures, Videos, Documents, etc)
In the spirit of fair cooperation, contact information must not be visible in all media including pictures, videos, documents, virtual tours, etc. Contact information can be considered names, brokerages, phone numbers or personal logos.
3. Having a For Sale sign in your photos with contact information
These signs typically contain brokerage information, or agent phone numbers. A good rule is to always make sure the sign is illegible with some sort of a blurred or censored effect.
4. Sharing your MLS Login credentials
Sharing MLS credentials is NEVER allowed under any circumstance. Whether it’s your grandma, husband, wife or assistant, they need their own log in. If you need information about getting assistant or admin credentials, you can give our support a call.
5. Not uploading a Front Exterior Photo within four days
Once a listing goes live, you have four calendar days to upload a front exterior photo of that property. This photo does NOT have to be the featured image but must be somewhere in the listing.
Important Deadlines You Should Know
The image to the left is an infographic to help you remember all the Important Deadlines You Should Know! Click on it to save the full resolution image in a handy place so you never miss an important deadline with your listing!
SUPRA LOCKBOX & KEYS
Supra is the provider of Lockboxes & Keys in our MLS. Learn all about the BTLE Lockbox and the eKEY below.
BTLE Lockbox
Supra eKEY
eKEY Myth #1
“The eKEY doesn’t work without cell service!”
This is not true. The eKEY utilizes Bluetooth technology to open the box, which isn’t reliant upon cell service. The only time the key needs service is when it performs its daily updates. If you believe you’re going to be traveling in an area with low to no service, you can manually update the key before leaving the house.
eKEY Myth #2
“I’ll have to go to a support center every time I get a new phone.”
This is also false. The eKEY app allows the user to request their authorization each time through email or text, making re-downloading the app a breeze.
INTRO TO MONSOON
Monsoon is our Tax Software that ARMLS built in-house! We’ve got many resources to help you hone your tax skills right on this page.
Monsoon Online Course
Get started learning all there is to know about our powerful Tax searching software! This Online Course teaches everything you need, from searching the tax records, to performing CMA’s directly within Monsoon. Click the image above to get started.