If you have issues when logging in to Flexmls or searching, try another web browser or clear your cookies and cache. Then refresh your screen. This process can resolve most browser issues without having to contact support.
Cache and Cookies
A web browser is software to access the internet. Cache is additional memory aiding with processing and speed. Cookies track website activity.
Clearing cache and cookies should be done as needed. This process makes computers work faster, avoid crashes and improves privacy. Most important, for ARMLS subscribers it can help with proper data transfer from Monsoon to Flexmls and when using fields inside Quick Search.
Commonly Reported Issues
| Common Issues | Resolutions |
|---|---|
| ARMLS webpage is not loading. | Clear cookies and cache on browser and try again. |
| On Flexmls my tax information link not working in the listing. | Clear browser history. |
| Screen freezes when saving search. | Check browser type for your device, clear your cookies and cache in your browser. |
| Can’t log into Flexmls. | Clear cookies and cache and remove stored passwords. |
| Accessing two different MLS sites with one browser. | Clear cookies and cache and type in the web address for the MLS you are trying to use. *Do not use any shortcuts, saved passwords or favorites. |
| Looking for a field or unable to use a field in Flexmls Quick Search. | Clear your cookies in cache and refresh. |
| Monsoon maps not displaying. | Clear the cookies and cache on your browser. |
| Browser not working. | Try another browser. Most subscribers use Google Chrome, Firefox, or Safari (for Mac). |
| Pop-blocker states site is not secure. | Confirm security details. Clear cookies and cache and try again. |
Simply put, many common issues can be resolved by clearing cache and cookies or trying another web browser. Other helpful resolutions are confirming internet connectivity or restarting the device.
Feel empowered to resolve tech issues. These steps will usually fix the issue you are experiencing. And remember that you can always call, chat or email ARMLS Support for troubleshooting.
