If you’re having trouble accessing systems like Flexmls or Monsoon, it could be the web browser or operating system you’re using.
A browser is the software you use to access the internet. There isn’t an official “best browser” to use for our systems. Typically, users report high performance when on Chrome, Firefox, Edge or Safari. Your browser choice is up to you, however, Internet Explorer is not currently compatible.
Regardless of which browser you prefer, it’s always best to run the latest version. Outdated browsers will often cause products to run more slowly or not be compatible at all.
The Operating System is the program that manages all of the software, hardware and applications on your computer. It’s important to recognize that older operating systems could negatively impact performance too. Operating systems that are no longer supported (like Windows XP and MAC OS versions older than 10.13) don’t have the security systems needed to safely display our data. This is why you might be unable to access one of our systems after we push an update.
Click here if you need help determining which browser and operating system you’re using.