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Are you ready to get a Lockbox Key? ARMLS is here to help. Here are some important things to know about the eKEY.

eKEY
Cost Approx. $17 per month
Device Type App on your phone
Communication Type Bluetooth
Updates Cellular Service (4G/5G) or WIFI/24 hours
Billing Cycle Billed monthly, automatic payments
Change Key Pin YES
End of Showing Notifications YES
Data at the Door YES
Program Lockbox Time/Shackle Code YES
Manage Key Box Inventory YES

How to Get Your Key

There are two ways for a subscriber to get an eKEY.  The first and most convenient way  is for the keyholder to fill out our Pre-Order Online Form and have a Support Specialist call them back to set up the key. The second way is to visit any ARMLS Support Center in person. All locations are open 8:30am – 5:00pm Monday thru Friday. The Tempe office is also open 8:30am-5:00pm on Saturday. Please be advised that we cannot let third parties get a key for subscribers on their behalf.

You’ll Need Photo ID and a Form of Payment

Be sure to bring a government issued photo ID, like a driver license, a state-issued identification card, a military ID or a passport. We accept Visa, MasterCard, Discover and American Express, as well as checks. No cash please!

Activation Fee & Lease

There is a one-time $50 activation fee to begin a new lease on any key. Beyond that, you will pay a monthly leasing fee which is currently $16.56 plus tax. To confirm current pricing, call Support.

Frequently Asked Questions

Is there another key option besides eKEY?
Handheld keys that were offered in the past have been phased out due to changing technology. Only the eKEY is offered now and it’s become very popular.

Can I choose whether to pay annually or monthly?
Unfortunately, there is only one billing option. The eKEY is billed automatically on the 22nd of each month.

Can I transfer my lockbox key to another person?
No, you can’t transfer your lockbox key to another person.

How long will it take to lease a lockbox key?
On average, a simple lockbox key lease should take no longer than 20 minutes in person. You can skip the wait and drivetime to a Support Center by filling out the Pre-Order form mentioned above and having one of our Support Specialists call you on your time.

Will my new key work with my lockbox?
Yes, the eKEY will work with the Bluetooth lockboxes. You can purchase a new lockbox at any one of our Support Centers.