contact graphic

Many of us have experienced a false close in Flexmls—when your listing closes in the system before it closes in reality. Once the listing moves into closed status in the MLS, the listing agent can edit that listing up to 7 days after closing. It’s important to fix a false close, as this can result in a violation if reported by another Subscriber.

How to Correct a False Close
In the change screen of the listing, click the link Back on Market (Active). Select Save at the bottom of the page. Now you can place the listing back into Pending, UCB or CCBS status.

If it’s past the 7 days you can tell on yourself by self-reporting the false close with no violation/and or penalty.

You can send an email to with a request to have the status corrected. Be sure to include the MLS#, the correct status and the new COE date. Data Integrity processes these requests in the order in which they are received, but typically they are able to correct the error in about 1-2 business days.