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Have you ever tried to schedule an appointment in ShowingTime only to find that slot is blacked out?

A blacked out timeslot in ShowingTime means the listing agent has placed a restriction for that timeframe, for one of many reasons:

  • The listing agent can select No Same Day Appointments or block off a portion or the entire day.
  • The agent can also require Lead Time. This means that a designated period of time is blacked out before your requested time. For example, if the agent selects a two-hour Lead Time and it’s currently noon, the calendar will be blacked out until 2:00 p.m. and will not allow you to request a showing during that period.
  • The Suggested Lead Time is when the occupant says they need at least a certain amount of notice (ex: two hours) before a showing but more (ex: three hours) would be ideal. The suggested portion will be gray and will still allow you to request a showing but will give you a warning that your request may be too early for the occupant to accommodate.

ShowingTime screenshot

To learn more about ShowingTime watch the ShowingTime Online Course.

Written by Megan M from ARMLS
Megan has been working in the real estate industry for over a decade. She specializes in helping new agents begin their journey. In her free time she enjoys reading, writing, dogs, and traveling.