Whether or not to disable a lockbox while the listing is Temporary off Market is up to you. As long as the status is TOM, you can keep the lockbox where it is or remove it for the time being.
Per the ARMLS Rules and Regulations (section 13.5), a lockbox must be removed from the property within two days once the listing status is changed to sold, leased, cancelled or expired. However, there is no rule for keeping or removing it while Temp Off Market.
It’s important to note that Temp Off Market will stop the Days on Market (CDOM) from accumulating, but it will not be reset to zero when it’s back on the market. The only way for the listing to appear as zero days is to actually remove it from Flexmls for a period of ninety days. By re-listing it on the ninety-first day, the listing will then be reset to zero days on market.
Anonymous
So leaving the lockbox in place still is allowing access, correct? Someone still could get in if they viewed the property yesterday as active, but didn’t check the status today as TOM…is that correct? Is there a way to actually disable the box while it still hangs there?
Megan M
Thank you for your question. The showing agent should always check the detail report before trying to gain access. If they don’t, then yes they would be able to access the lockbox. We recommend adding a CBS code while it’s TOM. That way you’re ensured that no one can access the lockbox without your permission.
Anonymous
This did not answer the question…. can i disable the lockbox while it is off the market?
Megan M
If you are the listing agent you may choose to keep the lockbox on the property, or remove it while it’s TOM if you prefer. You can always add a CBS code while it’s TOM to ensure that no one can access the lockbox without your permission. Thank you for the question.
Anonymous
Anonymous, a clearer answer is that while the lockbox is technically not disabled, requiring the use of a CBS code to gain access to the key bin has the same effect as temporarily “disabling” the lockbox. This is because unless an agent has the CBS code you program, no one can gain entry via the lockbox without that code.
Megan, to activate/require a CBS code for “all” entry, is there a way to program that via the Supra website/keybox settings, or must it be activated by unassigning the keybox at the listing location, then re-assigning it and activating the CBS code for all entry at that time?