This post is part of our series focusing on the feedback we received from our Fall 2019 Subscriber Satisfaction Survey. We value the opinions of our subscribers and welcome comments and questions any time. Read other posts in this series here.
“Bring back zipForms!”
“You need to provide more TransacionDesk training.”
“Not sure why zipForms went away and we now have TransactionDesk. How long until you make more changes?”
The changeover to TransactionDesk was a hot topic of our fall 2019 Subscriber Satisfaction Survey. We hear you and we understand that change can be difficult. Many of you are still questioning the transition from zipForms and are seeking training opportunities.
Unlike Flexmls, Monsoon and other products provided through ARMLS, we don’t have any involvement with TransactionDesk aside from making the link available on our platform for your convenience. The same applies to zipForms. AAR can answer all of your TransactionDesk questions at 800-668-8768. You can also check out the AAR website for training, webinars and FAQs.
Our post from the Spring 2019 Subscriber Satisfaction Series provides more information about getting help with TransactionDesk. We wish you continued success and are happy to help point you in the right direction!
Michele has been in the real estate industry since 2012, specializing in content creation and Realtor education. When not busy at work, she enjoys hiking, spending time with her two sons and long Sunday brunches.
Anonymous
You may not have any control over Transaction Desk, but you can make our voices heard. I’ve taken 3 TD classes, and still can’t use it. The videos and all that don’t help much. It seems AAR’s attitude is if it works break it….then, we can fix it.
Michele
We understand your frustration with this transition. ARMLS always welcomes feedback about our products. Improvements and changes are often made as a direct result of what we hear from our subscribers. However, because we are not affiliated with AAR in any way, we don’t have the opportunity to be part of the decision making process when it comes to the products they provide. If there is any help you need with ARMLS products, please don’t hesitate to reach out. We offer a wide range of support, including in-person and online classes.
Anonymous
Transaction Desk is too complicated, cumbersome and not necessary as Zipforms works very well and has for many years! Why do you think that more complicated is better??
Michele
Sorry to hear you find TransactionDesk to be complicated. ARMLS provides many products to our subscribers, but this does not happen to be one of them. It’s a common misconception because we are often confused with AAR, which is a different entity with its own products and policies. AAR made the decision to switch from zipFroms to TransactionDesk and offers support and training that can help you with the transition: AAR website