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If you’ve ever had a listing accidentally close in Flexmls before the listing actually closed in reality, you’ve experienced what we call a “false close”. Most Subscribers have had it happen to them at one time or another. Once a listing is moved to UCB, CCBS, or Pending status, Flexmls will automatically close the listing based on the COE that the listing agent manually entered. Here are a few simple strategies to help you prevent false close.

Keep a Spreadsheet

Creating a simple Excel spreadsheet can help you see at-a-glance which of your listings is approaching COE, which ones have been delayed and which ones might need adjusting.

Set Up Reminders

Most smart phones and email providers now offer calendars with alert functions. Adding an automated reminder to a calendar for each upcoming COE can make sure you’re reminded a day or two before a listing’s scheduled COE. That way, you’ll have time to make any corrections before running into a false close.

Watch for the ARMLS Courtesy Notices 

The ARMLS Data Integrity department sends two courtesy emails per listing to listing agents reminding them of an upcoming close 10 days and 2 days before that scheduled COE. While it is always the listing agent’s responsibility to prevent false closes, keeping an eye on these courtesy notices from Data Integrity can help you stay on top of upcoming COEs.

Written by Emily H from ARMLS
Emily started as a Content Specialist in 2016. Formerly a college composition instructor, she loves all things writing and teaching. When not assisting subscribers, Emily can be found wrangling her 3 cats.