Q. How can I retrieve my password if I can't log in to flexmls?
A. On the flexmls login page, at http://armls.flexmls.com, you will find a If Your Password Is Not Working button that will allow you to reset your password.
Q. Can I share my MLS access information with another person?
A. No, this is a violation of the ARMLS Rules and Regulations. See Section 7.2 of ARMLS Rules and Regulations for details.
Q. How do I find out about changes and upgrades to the MLS system?
A. Changes to flexmls are sent out via email as a flexAlert. A library of past flexAlerts can be found on ARMLS.com under the NEWS tab.
Rules / Data Integrity
Q. Where would I find ARMLS Rules and Regulations?
A. ARMLS Rules and Regulations are posted on www.armls.com under the Rules tab. View Rules and Regulations.
Q. Why does ARMLS have so many Rules and Regulations?
A. The data in MLS is used by Subscribers to provide valuable property information to their clients and customers. Inaccurate or unreliable information is a source of liability and can cause serious harm to buyers and sellers. ARMLS also provides statistical information as a Subscriber benefit. If the information in the system is inaccurate, then the statistical outcome is also unreliable. Brokers and Agents make business decisions based on how they perceive the market. If the data they use to analyze the market is unreliable, they run the risk of making poor decisions based on inaccurate information.
Q. What should I do if I find another Subscriber violating Rules and Regulations?
A. ARMLS encourages Subscribers to contact the offending Subscriber first as a courtesy. Many Subscribers willingly correct errors when they become aware. If this fails, each listing in the MLS has a Report an Error button to report any violation. Violations of the Rules are handled under the ARMLS Penalty Policy.
Q. What should I do when I find Subscribers behaving unethically or if I have a commission dispute?
A. While ARMLS can address violations of its Rules and Regulations, it has no jurisdiction over ethics complaints or arbitration (money) disputes. These should be directed back to your Broker who can then follow procedures designated by the local REALTOR® Association in accordance with the NAR Code of Ethics and Arbitration Manual.
Q. Who gives ARMLS the authority to create Rules and Regulations?
A. The ARMLS Rules and Regulations are written and approved by the ARMLS Board of Directors appointed by the shareholder Boards (PAR, SAAR, SEVRAR, WeMAR) on behalf of all ARMLS Subscribers.
Q. What happens if I don’t comply with the Rules and Regulations?
A. ARMLS has created a hierarchy of penalties for those who do not comply with the Rules and Regulations. The ARMLS Penalty Policy holds Subscribers accountable. It is based on escalating penalties, starting with a warning, then a reprimand, escalating to remedial rules class and, finally, fines with repeated violations.